Terms of Service

1. Who we are and what we do

Ammerican (“we”) arranges international and domestic transportation, customs clearance, warehousing and related services for its clients (“you”). Unless a document expressly states otherwise, we act as an arranger and coordinator: carriage is performed by carriers, customs business by licensed customs brokers, trucking by authorised motor carriers and insurance by licensed insurers, each under its own terms, which are incorporated into these Terms to the extent they apply to your shipment.

2. Your obligations

You will provide complete and accurate descriptions, values, weights, dimensions, countries of origin and classifications; disclose hazardous, regulated, temperature-sensitive or high-value goods before booking; supply documents when requested; and pay charges when due. You are responsible for the consequences of inaccurate or late information, including fines, penalties, storage and re-handling.

3. Quotes and charges

Quotes are itemised and valid to the date shown. Duties, taxes, government fees and third-party pass-through charges are estimates until confirmed at entry or invoiced by the third party. Accessorial charges that result from events outside our control (demurrage, detention, exams, storage, waiting time, re-delivery) are billed at cost plus any handling fee stated in the quote.

4. Payment and lien

Invoices are due on the terms stated on them. We may hold goods and documents as security for unpaid charges and, after notice, may sell goods to satisfy them where the law allows. Interest and collection costs may be added to overdue amounts.

5. Liability

Our liability for loss, damage or delay is limited to the lesser of the value of the goods or $50 per shipment, unless you declare a higher value in writing and pay the applicable charge before shipment, or a higher limit is mandatory by law. We are not liable for consequential, indirect or special losses, or for the acts or omissions of carriers, brokers, warehouses or government agencies beyond the limits those parties accept. You are strongly encouraged to insure your goods for their full value.

6. Claims

Notify us of visible loss or damage at delivery and of concealed loss or damage within 5 days of delivery; claims must be filed in writing within 9 months of delivery (or the date delivery should have occurred), or within any shorter period required by the carrier's terms.

7. Warehousing

Goods received into storage are held under a warehouse receipt whose terms govern storage, handling, inventory accuracy and liability, and which forms part of these Terms for storage clients. Marketplace preparation is performed to the published requirements of the marketplace at the time of preparation; marketplaces change their rules and we are not responsible for rejections caused by rule changes after preparation.

8. Compliance

You confirm that your goods may lawfully be exported from origin and imported into the United States, that you are not a restricted party, and that you will not use our services for goods subject to embargo or sanctions. We may refuse, suspend or terminate services where we reasonably believe the law or these Terms would be breached.

9. Force majeure

Neither party is liable for failure or delay caused by events beyond its reasonable control, including weather, port congestion, strikes, carrier failures, government action and system outages.

10. Law and disputes

These Terms are governed by the laws of the State of California and applicable federal law. Disputes will be brought in the state or federal courts located in Orange County, California, unless mandatory carrier terms provide otherwise.

11. Changes

We may update these Terms; the version in force when you book applies to that booking.

Last updated November 14, 2026.